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AI Chatbot for a recreation complex

A chatbot, trained on up-to-date information about the complex and its services, provides instant support to guests, answering questions related to their vacation, reservations, and additional services.

Client
Lake Resort
Cost
Telegram
Viber

An automated bot that:

  • Provides instant answers – promptly responds to requests for services, booking conditions and complex rules.
  • Expands communication capabilities – responds to general requests, provides additional materials and photos from the Internet.
  • Works 24/7 – provides round-the-clock support, responding to guest requests at any time.
  • Reduces staff workload – automates up to 70% of typical customer requests.
  • Helps increase sales – contributes to the growth of reservations and additional services.

Who is this solution for?

Hotels and recreation complexes – improving the quality of service and supporting guests 24/7.
Travel companies – providing instant advice to clients about available services and bookings.
Spa and wellness centers – a convenient service for recording and receiving information about services.

 

Functionality

  • Automated responses – fast provision of accurate information about the complex.

  • Multimedia support – ability to send photos, links and additional materials.

  • Flexible settings – adaptation to the specifics of the complex and its services.

  • Analytics and Reports – monitoring customer requests to improve service.

Implementation Results

  • 🚀 Reduction of staff workload by up to 70%.
  • 📊 Reduction of service costs by up to 40%.
  • 💰 Increase in bookings and additional services by 25%.