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AI Chatbot for the Podorozhnik pharmacy chain

Quick access to information for pharmacists

Getting the necessary information takes a lot of time and creates additional workload for employees. AI chatbot allows pharmacists to instantly find answers to queries, simplifying customer service and optimizing workflows.
Client
Plantain
Cost
Telegram
Viber

An automated bot that:

  • Uploads files with information – users can add documents, instructions, and guides for further analysis.

  • Quickly finds the necessary data – the bot analyzes the uploaded materials and provides instant answers.

  • Refines queries – in case of insufficient information, the bot asks additional questions for more accurate analysis.

  • Forms accurate answers – helps pharmacists respond quickly to queries clients.

  • Has an admin panel – allows you to add new files and configure the bot’s operation in accordance with the current requirements of the pharmacy network.

Who is this solution for?

Pharmacy chains – automation of information search for staff.
Pharmacists – quick access to data on drugs and recommendations.
Medical consultants – reducing the workload on specialists thanks to automated responses.

Functionality

  • Automated information search – fast response to uploaded documents.

  • Reducing staff workload – reducing time spent searching for data and internal consultations.

  • Flexible integration – the ability to adapt to the specifics of the pharmacy network and add new materials.

Implementation Results

  • 🚀 Reduction of time to obtain information by 70%.
  • 📊 Optimization of staff work and increase in speed of customer service.
  • 💰 Reduction of the need for additional consultations and increase in the accuracy of responses.