Automated module for customer returns
Client
Dream Team Dance School
Price
- Integration cost: from $1450
- Support cost: from $100/month
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Automated module for customer return, which:
- Analyzes customer activity in the CRM system “ClassBerry” via API.
- Generates personalized offers based on interaction history.
- Uses automated mailings via SMS, email and social networks (telephony “Binotel”).
- Helps sales managers communicate effectively via social networks and telephone
Who is this solution for?
✅ Marketing departments – automation of customer returns without unnecessary costs.
✅ Sales managers – a tool for personalized communication.
✅ Companies with a large customer base – effective retention and repeat sales.
Functionality
- Daily database review and analysis of customer activity.
- Automatic creation of personalized offers.
- Instant sending via SMS, email and social networks.
- Optimization of managers’ work by reducing manual processes.
- Increase in customer return conversion by 40%.
Implementation Results
- 🚀 Customer returns increase by 40%.
- 📊 Communication time reduced by 2 times.
- 💰 Optimization of managers’ work and reduction of costs for repeat sales.