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Automated module for customer returns

Manual analysis of the customer base takes a lot of time and does not always yield effective results. Our AI solution automates this process, reduces costs and increases the efficiency of communication with customers.

Client
Dream Team Dance School
Price
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Automated module for customer return, which:

  • Analyzes customer activity in the CRM system “ClassBerry” via API.
  • Generates personalized offers based on interaction history.
  • Uses automated mailings via SMS, email and social networks (telephony “Binotel”).
  • Helps sales managers communicate effectively via social networks and telephone

Who is this solution for?

Marketing departments – automation of customer returns without unnecessary costs.
Sales managers – a tool for personalized communication.
Companies with a large customer base – effective retention and repeat sales.

Functionality

  • Daily database review and analysis of customer activity.
  • Automatic creation of personalized offers.
  • Instant sending via SMS, email and social networks.
  • Optimization of managers’ work by reducing manual processes.
  • Increase in customer return conversion by 40%.

Implementation Results

  • 🚀 Customer returns increase by 40%.
  • 📊 Communication time reduced by 2 times.
  • 💰 Optimization of managers’ work and reduction of costs for repeat sales.