AI Customer Support – Automated customer support
AI Customer Support is an artificial intelligence-based solution that provides automated customer interaction through chat interfaces, reducing costs and increasing communication efficiency.
- Integration cost: from $1450
- Support cost: from $100/month
An automated request processing system that:
- Uses AI to recognize typical customer requests and provides instant answers.
- Integrates with CRM, databases, and internal company systems for personalized support.
- Performs request analysis and helps businesses identify key communication issues.
- Generates detailed reports on customer interactions, improving service quality.
- Operates 24/7, providing continuous customer support without involving additional staff.
Who is this solution for?
✅ E-commerce – automated responses to requests, reducing the load on operators by up to 50%.
✅ Financial sector – fast customer service, reducing request processing time by 40%.
✅ Technical support – increasing the speed of resolving issues by 35%.
✅ Service companies – working 24/7 without involving additional staff.
Functionality
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Communication automation – answers to typical requests without the participation of operators.
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Integration with CRM and databases – personalized approach to each client.
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Analytics and reports – monitoring of communication efficiency and improving interaction with clients.
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Learning based on query history – the bot improves responses by analyzing past interactions.
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Flexible settings – the ability to adapt responses to the specifics of the business.
Implementation Results
- 🚀 Optimization of support operators’ work, reduction of manual processing of requests.
- 📊 Increase in response speed to customer requests.
- 💰 Reduction of support costs and improvement of service quality.
