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Automation of photo data collection and processing

Processing tickets, reservations, and insurance documents is time-consuming and error-prone. An AI chatbot automates this process, reducing request processing time and streamlining travel agencies’ operations.

Client
IDEA Travel Solutions
Cost
Telegram
Viber

Main features:

  • Fast request processing – reducing data entry time by 70%.

  • Eliminating human errors – automation increases the accuracy of entered data.

  • Optimizing manager work – staff spend more time on customer service, not administrative processes.

Who is this solution for?

Travel agencies – automation of reservations and document processing.
Airlines – acceleration of passenger data processing.
Insurance companies – quick entry of insurance policy data.
Service companies – integration with CRM and accounting systems.

 

Functionality

  • Processes screenshots of documents – the manager sends an image of a ticket or reservation, and the bot automatically recognizes all the necessary data.

  • Collects key information – the bot extracts flight details, dates, passenger names and other important data in accordance with company standards.

  • Automatically populates the database – the received information is immediately entered into the system, which reduces the risk of errors and saves managers’ time.

  • Versatility of use – supports various types of services (air tickets, hotels, insurance), which allows managers to focus on customer service, not routine tasks.

Implementation Results

  • 🚀 Reduction of travel document processing time by half.
  • 📊 Increase in accuracy of entered data by 85%.
  • 💰 Cost optimization due to reduction of manual work.