Data scattered across systems
To bring information together, it is exported and reconciled by hand every week.
Solutions · System integrations
CRM and ERP integration: data exchange between systems, no manual work
The solution connects your systems so data moves between them automatically. CRM, ERP, telephony, messengers, and internal services work together — without manual export and reconciliation.
Banks and financeLogisticsRetailSecurity companiesService companies
In most companies, data lives apart: customers in the CRM, inventory and finance in the ERP, inquiries in telephony and messengers. To get a full picture, information is exported and reconciled by hand, and the same data is entered into several systems separately. CRM and ERP integration closes this gap: we connect your systems so data moves between them automatically and in both directions. Instead of copies in every system, you have one current version of the data. Calls and messages land in the CRM, deals go into accounting, and inventory and finance see each other without manual transfer. We connect through an API or ready-made connectors to the systems your team already uses. The solution suits banks and financial companies, logistics, retail, security and service companies that need reliable data exchange between systems without manual work.
The problem
Sound familiar?
Double data entry
The same data is entered into several systems separately.
Systems do not see each other
CRM, accounting, and inventory live apart, and processes stall.
What you'll get
What the solution delivers
Connected systems
We link your CRM, ERP, and internal services together.
Automatic exchange
Data moves between systems in both directions.
Telephony and messengers
Connecting calls and chats to your CRM.
Single source of data
One current version of the data instead of copies in each system.
No manual reconciliation
The weekly export and data transfer disappear.
What's included
What's included in the implementation
System analysis
We review which systems exist and what data moves between them.
Exchange design
We map where data moves from and to, and by what rules.
Connection via API
We set up links through an API or ready-made connectors.
Two-way exchange
Data syncs between systems in both directions.
Telephony and messengers
We connect calls and chats to your CRM.
Testing and launch
We check the exchange on real data and go live.
Industries
Where it works
Integration with carrier databases and warehouses: trips are built from customer requests automatically.
Connecting an AI consultant to a knowledge base and branch data for instant answers.
Integrating support with the CRM and the Pult and COC systems — inquiries go to the right department.
Linking orders with accounting and inventory so stock levels and statuses stay in sync.
Requests from telephony and messengers land in the CRM without manual entry.
How we implement it
From task to launch in four steps
- Step 01
System analysis
We review which systems you have and what data moves between them.
- Step 02
Exchange design
We map where data moves from and to, and by what rules.
- Step 03
Connection
We set up links through an API or ready-made connectors.
- Step 04
Testing and launch
We check the exchange on real data and go live.
Results
What it delivered for clients
up to 30% — lower logistics costs (integration with carriers and warehouses)
Logistics company (NDA) case study−40% — fewer delivery delays
Logistics company (NDA) case studyCase studies
We've done this for clients
Logistics company (NDA)
Automation of logistics processes
30%
Logistics costs reduced by up to 30%.
40%Shipping delays down by 40%.
MTB BankAI consultant for banking services at MTB Bank
65%
Operator workload reduced by up to 65%
40%Customer satisfaction up by 40%
90%Up to 90% of standard requests handled automatically
Pricing
How much it costs
Final cost depends on scope and integrations. We'll give exact pricing and timelines after a free consultation.
Integrationfrom $2,000
Supportfrom $150/mo
Why us
Why Neurotrack
Integration experience
We have connected CRM, telephony, and internal systems in projects for Sheriff, MTB Bank, and logistics.
One current version of data
No copies in each system and no manual reconciliation.
Your systems, not a replacement
We connect what you already use through an API or connectors.
Support after launch
We watch over the data exchange and keep developing the integration.
FAQ
Before you start
Which systems do you integrate with?
With CRM, ERP, telephony, messengers, and internal services — through an API or ready-made connectors.
Can you give an example of an integration?
For the security company Sheriff, we integrated AI support with the CRM and internal systems (Pult and COC) so inquiries went straight to the right department.
How does this work in logistics?
In a project for a logistics company, the system integrated with carrier databases and warehouses and automatically built trips from customer requests.
Is data transferred in both directions?
Yes. Systems exchange data automatically, so one current version is available everywhere, without manual transfer.
How much does integration cost?
The solution starts from $2,000, and support from $150/mo. The cost depends on the number of systems, the volume of data, and available connectors — send a request for a quote.
How long does the connection take?
It depends on complexity: the number of systems and the exchange rules. We give timelines after we review your set of systems and the data that should move between them.
Do we need to change our systems?
No. We connect what you already use — CRM, ERP, telephony, and internal services — through an API or ready-made connectors.
Is data protected during exchange?
Yes. We set up the exchange with access control, and Neurotrack protects information in line with international standards.
What CRM and ERP integration is and why you need it
CRM and ERP integration is a configured data exchange between the systems a business runs on: a CRM for customers and deals, an ERP for inventory and finance, telephony and messengers for inquiries. Without integration, these systems do not see each other, so data has to be exported, reconciled, and re-entered by hand. Integration closes this gap: systems exchange data automatically and in both directions, so the company gets one current version of the data instead of copies in every tool. A customer call or message lands in the CRM, a deal goes into accounting, and changes in inventory are immediately visible in finance. Technically, the connection is made through an API or ready-made connectors to existing systems. In Neurotrack projects, this is how we integrated, for example, AI support for the security company Sheriff with its CRM and internal systems, and a logistics solution with carrier databases and warehouses. The main benefit is less manual work and fewer errors when transferring data.
Other solutions
What else we can adapt
Free consultation
Want your systems to work together? We will quote for your setup
In the consultation we'll walk through your process, show similar rollouts, and give you pricing and timelines. The first consultation is free.
What you'll get from the consultation
Analysis of your businessWe map out the processes where AI will have the greatest impact.
Expert recommendationsWhich type of solution fits: a product, a ready-made solution, or custom development.
A demo of what’s possibleWe show how it works, with examples.
A clear launch planStages, timelines, and the expected outcome.
CRM / ERP integrations